{"id":20366,"date":"2024-10-10T12:54:14","date_gmt":"2024-10-10T09:54:14","guid":{"rendered":"https:\/\/toolhouse.fi\/?page_id=20366"},"modified":"2026-02-09T09:40:40","modified_gmt":"2026-02-09T07:40:40","slug":"kop-och-leveransvillkor","status":"publish","type":"page","link":"https:\/\/toolhouse.fi\/sv\/kop-och-leveransvillkor\/","title":{"rendered":"K\u00f6p- och leveransvillkor"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"20366\" class=\"elementor elementor-20366 elementor-17304\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"e-con-top elementor-element elementor-element-a660d2d content e-flex e-con-boxed e-con e-parent\" data-id=\"a660d2d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d3c51f7 elementor-widget__width-inherit elementor-widget elementor-widget-table-of-contents\" data-id=\"d3c51f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;],&quot;container&quot;:&quot;#content&quot;,&quot;exclude_headings_by_selector&quot;:[],&quot;no_headings_message&quot;:&quot;Inga rubriker hittades p\\u00e5 denna sida.&quot;,&quot;marker_view&quot;:&quot;numbers&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<div class=\"elementor-toc__header-title\">\n\t\t\t\tInneh\u00e5llsf\u00f6rteckning\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__d3c51f7\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<i class=\"elementor-toc__spinner eicon-animation-spin eicon-loading\" aria-hidden=\"true\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc48899 elementor-widget elementor-widget-heading\" data-id=\"bc48899\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">K\u00f6p- och leveransvillkor<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8db332 elementor-widget elementor-widget-text-editor\" data-id=\"f8db332\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Toolhouse.fi \u00e4r en webbutik som f\u00f6rvaltas och \u00e4gs av Toolhouse Oy. Toolhouse f\u00f6rbeh\u00e5ller sig r\u00e4tten att \u00e4ndra inneh\u00e5llet p\u00e5 dessa sidor. Innan en best\u00e4llning g\u00f6rs m\u00e5ste kunden l\u00e4sa de aktuella leveransvillkoren.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e47e0f elementor-widget elementor-widget-heading\" data-id=\"3e47e0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">K\u00f6pvillkor f\u00f6r n\u00e4tbutiken<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7fac02 elementor-widget elementor-widget-text-editor\" data-id=\"d7fac02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ikraft fr.o.m. 01.01.2024<\/p><p>F\u00f6retagsuppgifter.<\/p><p>Toolhouse Ab \/ Toolhouse Oy<\/p><p>Lotlaxv\u00e4gen 396<br \/>66600 v\u00f6r\u00e5<br \/>Finland<\/p><p>Tel: 0401970208<br \/>FO-nummer: 0894077-7<br \/>E-post: info@toolhouse.fi<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-300c8bb elementor-widget elementor-widget-heading\" data-id=\"300c8bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Allm\u00e4nt<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22381f8 elementor-widget elementor-widget-text-editor\" data-id=\"22381f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vi s\u00e4ljer varor till myndiga privatpersoner och f\u00f6retag i Finland. Alla priser \u00e4r i Euro och inneh\u00e5ller 25.5 % moms, ifall inte annat anges. Best\u00e4llningens totala pris syns i k\u00f6pkorgen. Vi f\u00f6rbeh\u00e5ller oss r\u00e4tten till pris\u00e4ndringar. Toolhouse Ab \u00e4r \u00e4gare till s\u00e5lda och levererade produkter tills de \u00e4r helt betalade. Produkter f\u00e5r ej s\u00e4ljas vidare eller \u00f6verl\u00e5tas till tredje part innan de \u00e4r betalade.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09412c3 elementor-widget elementor-widget-heading\" data-id=\"09412c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Betalning<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7bd559 elementor-widget elementor-widget-text-editor\" data-id=\"e7bd559\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline;\">Betalningsf\u00f6rmedlare<\/span><\/p><p>Betalningsf\u00f6rmedlingstj\u00e4nsten utf\u00f6rs och som leverant\u00f6r st\u00e5r Paytrail Oyj (2122839-7) i samarbete med banker och kreditinstitut. Betalningar med Visa Electron eller MasterCard-kort syns Paytrail Oyj som mottagare i kortr\u00e4kningen och \u00e4ven f\u00f6rmedlar betalningen till k\u00f6pmannen. Paytrail Oyj har verksamhetstillst\u00e5nd f\u00f6r betalningsinstitut beviljat av Finansinspektionen. Vid klagom\u00e5l ber vi er i f\u00f6rsta hand vara i kontakt med n\u00e4tbutiken.<\/p><p>Paytrail Oyj<br \/>FO-nummer: 2122839-7<br \/>Innova 2<br \/>Lutakonaukio 7 40100 Jyv\u00e4skyl\u00e4<br \/>Telefon: 0207 181830<br \/><a href=\"http:\/\/www.paytrail.com\/\">www.paytrail.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91219cf elementor-widget elementor-widget-heading\" data-id=\"91219cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Leveranstid<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9b4631 elementor-widget elementor-widget-text-editor\" data-id=\"f9b4631\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Leveranstiden \u00e4r 1-3 vardagar inom fasta Finland, till \u00c5land \u00e4r leveranstiden 2-5 vardagar, i undantagsfall kan leveranstiden vara l\u00e4ngre. Vi f\u00f6rbeh\u00e5ller oss r\u00e4tten att befria oss fr\u00e5n alla ers\u00e4ttningskrav till kunden som orsakats av f\u00f6rdr\u00f6jning av leveransen<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd2aa1a elementor-widget elementor-widget-heading\" data-id=\"bd2aa1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Best\u00e4llning<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0022fa8 elementor-widget elementor-widget-text-editor\" data-id=\"0022fa8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Produkterna best\u00e4lls p\u00e5 n\u00e4tbutikens hemsida, genom att flytta produkten till k\u00f6pkorgen och betala k\u00f6pkorgens inneh\u00e5ll i kassan. Alla kunduppgifter behandlas konfidentiellt. Kontaktuppgifterna som fr\u00e5gas efter i samband med best\u00e4llningen anv\u00e4nds endast f\u00f6r best\u00e4llningens leverans. Vi f\u00f6ruts\u00e4tter att du bekantar och f\u00f6rbinder dig vid varje best\u00e4llning till Toolhouse Ab:s k\u00f6pvillkor.<\/p><p><strong>Best\u00e4llningsbekr\u00e4ftelse <\/strong>skickas till av kunden angiven e-postadress efter slutf\u00f6rd best\u00e4llning.<\/p><p>Alternativa best\u00e4llningsmetoder \u00e4r via epost eller telefon. Alternativ betalningsmetod via f\u00f6rskottsfaktura.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3630c31 elementor-widget elementor-widget-heading\" data-id=\"3630c31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Leveransmetoder<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e2fc0f elementor-widget elementor-widget-heading\" data-id=\"4e2fc0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Leverans som paket<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4161db elementor-widget elementor-widget-text-editor\" data-id=\"a4161db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Mindre f\u00f6rs\u00e4ndelser skickas som paket med Posti eller Matkahuolto.<\/p><p>Du ser tillg\u00e4ngliga alternativ och priser i kassan p\u00e5 n\u00e4tbutiken och du kan v\u00e4lja leverans till uth\u00e4mtningsst\u00e4lle, paketautomat eller hemleverans.<\/p><p>Observera att en best\u00e4llning kan skickas som mer \u00e4n en f\u00f6rs\u00e4ndelse.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac92348 elementor-widget elementor-widget-heading\" data-id=\"ac92348\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Frakt<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39f0826 elementor-widget elementor-widget-text-editor\" data-id=\"39f0826\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>V\u00e4lj fraktalternativ vid best\u00e4llning. V\u00e5rat system r\u00e4knar ut det b\u00e4sta fraktpriset automatiskt. Kunden ansvarar sj\u00e4lv f\u00f6r att kunna ta emot sin best\u00e4llning\/f\u00f6rs\u00e4ndelse. Allt fr\u00e5n sm\u00e5 paket till t.ex. lossning av stora produkter s\u00e5som t.ex. billyft d\u00e4r avlastning med truck\/lastmaskin kan kr\u00e4vas.<\/p><p>Stora f\u00f6rs\u00e4ndelser levereras som frakt med Posti eller motsvarande logistikf\u00f6retag.\u00a0<\/p><p>F\u00f6rs\u00e4ndelser med l\u00e4ngd \u00f6ver 240 cm lossas b\u00f6r med truck, ta kontakt med v\u00e5r kundtj\u00e4nst om du beh\u00f6ver leverans med kranbil till extra kostnad.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ba70bf elementor-widget elementor-widget-heading\" data-id=\"6ba70bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Avh\u00e4mtning<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3812f2d elementor-widget elementor-widget-text-editor\" data-id=\"3812f2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Best\u00e4llningar som k\u00f6pts med avh\u00e4mtning h\u00e4mtas fr\u00e5n v\u00e5r butik i V\u00f6r\u00e5 enligt v\u00e5ra \u00f6ppeth\u00e5llningstider eller enligt avtalad tid.<\/p><p>Adress: Lotlaxv\u00e4gen 396, 66600 V\u00f6r\u00e5<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5649940 elementor-widget elementor-widget-heading\" data-id=\"5649940\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Leverans till \u00c5land<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5db67bd elementor-widget elementor-widget-text-editor\" data-id=\"5db67bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vi s\u00e4ljer momsfritt till \u00c5land. V\u00e4lj \u00c5land som region i kassan p\u00e5 n\u00e4tbutiken f\u00f6r att se och betala det momsfria priset. Leveranstid till \u00e5land \u00e4r vanligen<\/p><p>2-5 vardagar. F\u00f6rs\u00e4ndelser till \u00c5land skickas med Posti eller Kaukokiito.<\/p><p>Stora f\u00f6rs\u00e4ndelser levereras som frakt till terminal i Mariehamn.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e7a5e5 elementor-widget elementor-widget-heading\" data-id=\"3e7a5e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Orderstatus och sp\u00e5rning<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72358c3 elementor-widget elementor-widget-text-editor\" data-id=\"72358c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>N\u00e4r du har gjort en lyckad best\u00e4llning i n\u00e4tbutiken toolhouse.fi f\u00e5r du en orderbekr\u00e4ftelse till den e-postadress du angivit i best\u00e4llningen.<\/p><p>N\u00e4r paketet har skickats f\u00e5r du \u00e4ven en l\u00e4nk f\u00f6r att sp\u00e5ra f\u00f6rs\u00e4ndelsen via e-post. Om du inte har f\u00e5tt n\u00e5got mejl, kontrollera f\u00f6rst din skr\u00e4ppostmapp samt att du angivit r\u00e4tt e-postadress i best\u00e4llningen. Om du fortfarande inte hittar mejlet, kontakta v\u00e5r kundtj\u00e4nst.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e4c66d elementor-widget elementor-widget-heading\" data-id=\"4e4c66d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Leveransvillkor<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c77af9f elementor-widget elementor-widget-text-editor\" data-id=\"c77af9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vi skickar vanligen din leverans inom 2 vardagar fr\u00e5n best\u00e4llningen, oftast redan samma dag. \u00a0N\u00e4tbutiken till\u00e5ter dig inte att best\u00e4lla en produkt som vi inte har i lager. Ifall det \u00e4r n\u00e5got oklart med din best\u00e4llning, kommer vi att kontakta dig. D\u00e4rf\u00f6r \u00e4r det bra att meddela \u00e4ven din e-post adress.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3084877 elementor-widget elementor-widget-heading\" data-id=\"3084877\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">F\u00f6rdr\u00f6jning av leverans<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14fe59c elementor-widget elementor-widget-text-editor\" data-id=\"14fe59c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Om leveransen f\u00f6rdr\u00f6js meddelar vi om det per telefon eller per e-post. Vi f\u00f6rbeh\u00e5ller oss r\u00e4tten att befria oss fr\u00e5n alla ers\u00e4ttningskrav till kunden som orsakats av f\u00f6rdr\u00f6jning av leveransen. S\u00e4ljaren ansvarar inte f\u00f6r f\u00f6rseningar som orsakas av force majeure.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cc664b elementor-widget elementor-widget-heading\" data-id=\"7cc664b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">F\u00f6rsvunna, skadade eller fellevererade produkter<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56922c7 elementor-widget elementor-widget-text-editor\" data-id=\"56922c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ifall produkten f\u00f6rsvinner under transporten, skadas eller att du f\u00e5tt en fellevererad produkt, skall du omedelbart meddela v\u00e5r kundservice per telefon eller e-post\u00a0<a href=\"mailto:info@toolhouse.fi\">info@toolhouse.fi<\/a>\u00a0Reklamationer hanteras\u00a0 skriftligen.<\/p><p>Meddelande om felleverans eller skadad produkt skall ske omg\u00e5ende och senast inom 7 dagar efter mottagandet av produkten. Ifall f\u00f6rpackningen \u00e4r skadad vid mottagandet skall ALLTID en skadeanm\u00e4lan g\u00f6ras till den som \u00f6verl\u00e4mnar f\u00f6rs\u00e4ndelsen och transportskadan skall noteras p\u00e5 fraktsedeln.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa11a9a elementor-widget elementor-widget-heading\" data-id=\"fa11a9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Order- och betalningsbekr\u00e4ftelse<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c8b5f6 elementor-widget elementor-widget-text-editor\" data-id=\"1c8b5f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e5 din best\u00e4llning g\u00e5tt fram skickas en orderbekr\u00e4ftelse till din e-post. F\u00f6r att betalningsbekr\u00e4ftelsen skall n\u00e5 fram m\u00e5ste e-post adressen ifyllas korrekt i samband med best\u00e4llningen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c27d744 elementor-widget elementor-widget-heading\" data-id=\"c27d744\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returnering<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67e28f7 elementor-widget elementor-widget-text-editor\" data-id=\"67e28f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Produkterna har 14 dagars returr\u00e4tt fr\u00e5n ink\u00f6psdatumet. F\u00f6re du returnerar produkten, v\u00e4nligen kontakta oss, i f\u00f6rsta hand via e-post f\u00f6r att verifiera din returr\u00e4tt. Vi ger instruktioner f\u00f6r returneringen. Observera, att \u00e5terl\u00e4mna varor utan att kontakta oss f\u00f6re eller att inte h\u00e4mta ut ett paket utan att f\u00f6rst kontakta oss inte avbryter en aff\u00e4r.<\/p><p>Avtalat k\u00f6p \u00e4r bindande och s\u00e4ljaren m\u00e5ste inte godk\u00e4nna returnering av produkten, om det inte \u00e4r \u00f6verenskommet. Enligt avtal levererade produkter kan returneras och krediteras endast om s\u00e4ljaren godk\u00e4nner det. En s\u00e5dan retur kr\u00e4ver oftast att den \u00e4r i originalf\u00f6rpackning och oanv\u00e4nd.<\/p><p>N\u00e4r s\u00e4ljaren har godk\u00e4nt returneringen, skall k\u00f6parens namn och adress, orderbekr\u00e4ftelse- eller fakturanummer, orsak till retur samt med vem returen har \u00f6verenskommit f\u00f6lja med vid returneringen.<\/p><p>Returneringar skall skickas med vanlig post och frakten skall vara betald. S\u00e4ljare krediterar inte returneringskostnaderna. Den returnerade produkten skall packas skilt i t.ex. den ursprungliga f\u00f6rpacknings l\u00e5dan. P\u00e5 sj\u00e4lva produkten eller p\u00e5 produktens egen f\u00f6rpackning f\u00e5r det inte finnas n\u00e5gra adresslappar eller motsvarande, dvs. den returnerade produktens f\u00f6rpackning m\u00e5ste vara i f\u00f6rs\u00e4ljningsskick.<\/p><p>N\u00e4r du har f\u00e5tt en returbekr\u00e4ftelse fr\u00e5n v\u00e5r kundservice kan du returnera din best\u00e4llning. I detta fall, v\u00e4nligen inkludera f\u00f6ljande information: en kopia av orderkvittot eller annan lista \u00f6ver returprodukter och din kontaktinformation (namn, adress, telefonnummer) s\u00e5 att vi vet vem returen kommer ifr\u00e5n.<\/p><p>N\u00e4r vi mottagit, kontrollerat samt godk\u00e4nt den returnerade produkten kommer vi att \u00e5terbetala summan inom 1-30 dagar. Om transaktionen har genomf\u00f6rts genom faktura beh\u00f6ver vi ett kontonummer f\u00f6r \u00e5terbetalningen. K\u00f6p fr\u00e5n n\u00e4tbutiken toolhouse.fi \u00e5terbetalas via betalningsf\u00f6rmedlaren Paytrail Oyj. Fraktkostnader och eventuella avgifter fr\u00e5n betalningsf\u00f6rmedlare, avgifter f\u00f6r kreditk\u00f6p, f\u00f6rpacknings och hanteringskostnader samt k\u00f6p p\u00e5 avbetalning \u00e5terbetalas ej.\u00a0\u00a0<\/p><p>Returr\u00e4tt g\u00e4ller ej specialbest\u00e4llda produkter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74a3b9a elementor-widget elementor-widget-heading\" data-id=\"74a3b9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Garanti<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cb4087 elementor-widget elementor-widget-text-editor\" data-id=\"2cb4087\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Garantin omfattar material- och tillverkningsfel p\u00e5 produkten som uppt\u00e4cks under garantitiden. Garantitiden \u00e4r ett \u00e5r fr\u00e5n ink\u00f6psdatum om inte annat anges p\u00e5 respektive produkts produktsida.<\/p><p>Vid garanti\u00e4renden ska du ta kontakt med oss, i f\u00f6rsta hand via epost, info@toolhouse.fi.<\/p><p>Beskriv problemet med produkten, bifoga bilder som visar problemet samt bild p\u00e5 typskylt med serienummer. S\u00e4ljaren f\u00f6rbeh\u00e5ller sig r\u00e4tten att verifiera anm\u00e4lda fel p\u00e5 produkterna. Kostnaderna f\u00f6r ett obefogat service\u00e4rende debiteras i sin helhet k\u00f6paren om produkten har skickats p\u00e5 garantiservice helt utan orsak.<\/p><p>Toolhouse Ab l\u00e4mnar 1 \u00e5rs garanti fr\u00e5n ursprungligt ink\u00f6psdatum om inte annat anges f\u00f6r specifik produkt. Spara alltid din faktura\/kvitto som g\u00e4ller som garantisedel. Varan ska inte ha utsatts f\u00f6r onormal anv\u00e4ndning eller vanv\u00e5rd och garantin omfattar inte normalt slitage, slitdedelar och f\u00f6rbrukningsvaror. Vid garanti\u00e4renden st\u00e5r s\u00e4ljaren f\u00f6r reservdelar och kunden f\u00f6r eventuell arbetskostnad. Garantin g\u00e4ller inte om felet beror p\u00e5 en olycksh\u00e4ndelse efter att du f\u00e5tt varan eller om du l\u00e5tit bli att f\u00f6lja sk\u00f6tsel- och serviceanvisningar. Vi f\u00f6rbeh\u00e5ller oss r\u00e4tten att reparera varan eller byta ut den. Garanti g\u00e4ller ej om produkten ej \u00e4r installerad av fackman och enligt anvisningar.<\/p><p>Garanti g\u00e4ller ej om kunden ej f\u00f6ljt monteringsanvisning. Kunden betalar kostnaderna f\u00f6r returneringen till s\u00e4ljaren och s\u00e4ljaren f\u00f6r leveransen av reparerad produkt till kunden. Alla garantiarbeten skall g\u00e5 via Toolhouse Ab om inte annat \u00f6verenskommits.<\/p><p>Utbytt eller reparerad produkt har garanti fram till den ursprungligt levererade produktens garantidatum.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31baccd elementor-widget elementor-widget-heading\" data-id=\"31baccd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Copyright<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a98bc4 elementor-widget elementor-widget-text-editor\" data-id=\"3a98bc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Enligt upphovsr\u00e4ttslagen f\u00e5r du inte kopiera, \u00e4ndra eller ge vidare material fr\u00e5n Toolhouse\u00a0 Ab:s sidor, utan skriftligt tillst\u00e5nd av Toolhouse Ab.<\/p><p>Toolhouse Ab f\u00f6rbeh\u00e5ller sig r\u00e4tten att \u00e4ndra inneh\u00e5llet p\u00e5 dessa sidor. Vid best\u00e4llning skall kunden l\u00e4sa igenom g\u00e4llande leveransvillkor.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0a4d92e e-con-full e-flex e-con e-child\" data-id=\"0a4d92e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Inneh\u00e5llsf\u00f6rteckning K\u00f6p- och leveransvillkor Toolhouse.fi \u00e4r en webbutik som f\u00f6rvaltas och \u00e4gs av Toolhouse Oy. Toolhouse f\u00f6rbeh\u00e5ller sig r\u00e4tten att \u00e4ndra inneh\u00e5llet p\u00e5 dessa sidor. Innan en best\u00e4llning g\u00f6rs m\u00e5ste kunden l\u00e4sa de aktuella leveransvillkoren. K\u00f6pvillkor f\u00f6r n\u00e4tbutiken Ikraft fr.o.m. 01.01.2024 F\u00f6retagsuppgifter. Toolhouse Ab \/ Toolhouse Oy Lotlaxv\u00e4gen 39666600 v\u00f6r\u00e5Finland Tel: 0401970208FO-nummer: 0894077-7E-post: info@toolhouse.fi Allm\u00e4nt [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-20366","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/toolhouse.fi\/sv\/wp-json\/wp\/v2\/pages\/20366","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/toolhouse.fi\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/toolhouse.fi\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/toolhouse.fi\/sv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/toolhouse.fi\/sv\/wp-json\/wp\/v2\/comments?post=20366"}],"version-history":[{"count":0,"href":"https:\/\/toolhouse.fi\/sv\/wp-json\/wp\/v2\/pages\/20366\/revisions"}],"wp:attachment":[{"href":"https:\/\/toolhouse.fi\/sv\/wp-json\/wp\/v2\/media?parent=20366"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}